Episode #10: Is your Veterinary Practice in the ‘People’ Business? with Tracy Dowdy

March 15, 2018

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Key Points at a Glance

  • Tracy Dowdy, Founder of the Relationship Centered Practice Academy, in conversation with Naren Arulrajah
  • Daughter of a Veterinarian
  • Helped father improve his veterinary practice
  • Moving out of the center of the practice
  • Improving a run down business
  • Be a ‘people’ business
  • Consistency in the practice
  • Values and fundamentals
  • Empowering your team
  • Nurturing your bonds
  • Pet/pet owner bond
  • Pet owner/practice bond
  • Pet/practice bond
  • Veterinarian/team bond
  • Final thoughts
Website: tracydowdy.com
Facebook: www.facebook.com/tracydowdycvpm
Twitter: twitter.com/mrgconsult

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